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PRIMARY

2 - 6

SECONDARY

7 - 10

SENIOR

11 - 12

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Our Service Fees

Pay As You Go
  All amounts are in AUD 
Group 1-to-1
Price per week/session $50 $80
Session duration 1 hour
Recurring billing cycle Weekly (6 days in advance)
Managing Sessions for PAYG
Session change less than 1 hour before your session or the session is skipped No account credit or rescheduling possible.

Ability to replay session video + practice assigned.
No account credit or rescheduling possible.
Session change on the same day as the session (excluding the hour before your session) No account credit or rescheduling possible.

Ability to replay session video + practice assigned.
No account credit. Same week reschedule possible*.
Session change of a session the day before it's scheduled $10 credit to you account.

Ability to replay session video + practice assigned.
$40 credited to your account or same week reschedule possible*.
Session change of a session more than 48 hours before the session Move group in the same week possible**. Full credit if you cannot. Same week reschedule possible*. Full credit if you cannot.
Pre-Paid Bundles
  Group 1-to-1

10 session bundle per enrolment
(for single-enrolment family)

10% discount

5 session bundle per enrolment
(for multi-enrolment family)

10% discount
Refund of unused sessions No refund but credit can be applied to use on future tutoring services for the household
Managing Sessions for Bundles
Session change less than 1 hour before your session or the session is skipped No account credit or rescheduling possible.

Ability to replay session video + practice assigned.
No account credit or rescheduling possible.
Session change more than 1 hour before your session No account credit. Same week reschedule possible*.

Effective 13 March 2022

* Rescheduled session must occur before the following week’s session and where the same tutor is not available, other tutors may need to be utilised. Previously rescheduled sessions cannot be further rescheduled.

** You can move to another scheduled and running group, subject to availability, and must occur before the following week’s session.

Note: When redeeming the 'Starter Pack' discount, the amount paid for your first two tutoring sessions is non-refundable.

We'll refund any credits in your account should you decide to cancel your Cluey account.