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PRIMARY

2 - 6

SECONDARY

7 - 10

SENIOR

11 - 12

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Our Service Fees

Pay As You Go
  Group 1-to-1
Price per week/session $45 $80
Session duration 1 hour
Payment cycle Weekly (7 days in advance)
Managing Sessions
Session change less than 1 hour before your session or the session is skipped No refund or rescheduling possible.

Ability to replay session video + practice assigned.
No refund or rescheduling possible.
Session change on the same day as the session (excluding the hour before your session) No refund. Same week reschedule possible*.
Session change of a session the day before it’s scheduled 50% of session cost or same week reschedule possible*.
Session change of a session more than 48 hours before the session Same week reschedule possible*. Full refund if you can’t.
Pre-Paid Bundles
  Group 1-to-1

10 session bundle per enrolment
(for single-enrolment family)

10% discount

5 session bundle per enrolment
(for multi-enrolment family)

10% discount
Refund of unused sessions No refund but transferrable to another family enrolment
Managing Sessions
Session change less than 1 hour before your session or the session is skipped No refund or rescheduling possible.

Ability to replay session video + practice assigned.
No refund or rescheduling possible.
Session change more than 1 hour before your session No refund. Same week reschedule possible*.

Effective January 15 2020

* Rescheduled session must occur before the next session and where the same tutor is not available, other tutors may be utilised. Rescheduled sessions cannot be rescheduled again.

Note: When redeeming the 'Starter Pack' discount, the amount paid for your first two tutoring sessions is non-refundable.