Online face-to-face learning
Tutoring tailored to your learning goals
Personalised programs for individual needs
The learning program
Structured around your individual needs and goals, our learning programs adapt over time to build confidence and offer the right help at the right time.
- Developed by our experienced education team, our content programs are structured according to the skill level and individual needs of your child.
- We take a range of approaches to suit different children, but each one is clear, unambiguous and helps students thrive.
- Live, face-to-face and online so you can learn from the comfort of your own home without adding another thing to the family schedule.
- All sessions including demonstration, guided exercises and a review of previous practice work.
- We match every student with one of our 1,450+ expert tutors based on their learning needs and individual requirements.
- Sessions are designed to be fun and engaging, with access to interactive tools like collaborative whiteboards, video and audio capabilities.
View a session demo
Your tutor will assign optional practice questions and exercises to work through between sessions designed to help you consolidate your knowledge and master each concept.
Feedback after every session helps you keep track of your progress.
Cluey 1 Hour Tutoring Sessions
Weekly learning through live tutoring sessions, feedback & practice
Each student’s individual learning journey is supported through a series of live face-to-face sessions with an expert tutor matched to the student's needs. We cover all the theory and examples needed to ensure comprehension, and our sessions are designed to be engaging and encouraging.
Our expert tutors offer guidance through demonstration and worked examples and assign targeted practice questions to help students master the topics and concepts covered.
After each session, personalised feedback is provided to help students and parents track their progress.
First 5 Minutes
Establishing the session theme, why are we here?
- Discuss student’s areas of focus (if first session)
- Review previous session's assigned practice (if subsequent session)
- Set session learning goals
During the session
- Work through exercises based on the topics and concepts for each learning goal
- Tutor demonstrates, guides and explains concepts
- Work through any challenges
- Students are encouraged to explain their thinking to clarify their comprehension
Closing 5 Minutes
Reflection and looking ahead
- Reflect on what has been achieved in the session
- Set practice questions
Post-session 5 minutes
Tutor written feedback
- Tutor provides personalised written feedback about the session to help track progress
Designed to suit your busy family schedule
Tutoring sessions available 7am-10pm, 7 days per week
For some people, tutoring straight after school or later in the evening works best. For others it could be early in the morning or even on a weekend. Either way, life can be hectic, which is why we've built flexibility into our approach.
Reschedule with ease
For those times when unexpected events get in the way of regular routines, you've got the option of adjusting or rescheduling your Cluey session.
Progress that counts
From step one to step done, we're with your child for their entire learning journey.
Session recordings allow you to revise at any time.
Progress reports ensure your child is getting the right help at the right pace.
Guided tutoring helps your child realise their potential.
How to get started
Getting started with Cluey is easy and convenient
- Complete a quick questionnaire to receive your program recommendation. Then let us know the best day to begin your program.
- We'll match you with the right tutor and schedule your tutoring session times.
- We'll develop your learning plan based on the Australian National Curriculum and align content with what you're covering in class.
- We'll send you a step-by-step guide for logging in and completing your first session.
Let’s start a learning journey for…
Looking For More?
Here are some of our frequently asked questions to help you out.
You can enrol directly on our website through our online enrolment process. During this process, we’ll ask you a few simple questions and recommend a learning program to suit your needs. If you have any questions, you can contact our Learning Advisors on 1300 182 000 or firstname.lastname@example.org.
Yes. Our Education Team maps all our content to the Australian Curriculum in each state. All content is relevant to your child’s school syllabus and what they’re covering in the classroom.
Yes. During your child’s first Cluey session your tutor will gauge their level of skills and knowledge and identify any strengths and weaknesses they have. We then customise a personalised learning plan for the student, tailored to their areas of need. This plan is updated after every learning session.
You don’t need any special software or downloads for your Cluey Learning tutoring sessions, just a laptop or computer with an internet connection, audio and a web cam. We provide everything else. The sessions are always live, in real time and interactive.
The Cluey platform runs on Windows or Mac desktop and laptop computers. In addition, a mouse, camera, microphone and speaker are required. A digital pen may also be useful. Our platform doesn’t yet work on mobile devices.
When you enrol, we’ll send you a link to our learning platform, and run some tests to make sure everything’s working before your first online session.
Minimum system requirements for running the Cluey platform:
Windows 10 (Windows 10, 8.1, 8, or 7)
1 GHz processor
Firefox – Latest version
Chrome – Latest version
Mac OS X 10.9
1 GHz Intel processor (Core 2 Duo)
1 GB RAM
Firefox – Latest version
Chrome – Latest version
Generally, children of all ages respond very well working with their personal tutor on our online platform as most of them already use similar the technology at school. Our personalised approach and regular reporting after each session provide students (and parents) with confidence. You can also track your child’s progress and engagement through session recordings, available via a private link that we can email to you.
In most cases, it’s even better! In addition to high quality tutors, live online face-to-face sessions and personalised content, our A.I platform measures every interaction we have with a student – ensuring a consistent, quality experience for our students. Access to regular reports and video recordings means you’re always across your child’s progress. You also have flexibility and control over when you have your tutoring sessions.
Every tutoring session is designed to be very interactive with their private expert tutor guiding the student through theory, worked examples and practice questions. Integrated video and audio communication is two way, which is the most effective method of learning. Our tutoring platform encourages high levels of engagement and focus for children of all ages.
We offer both small group and 1-to-1 tutoring sessions depending on your school year level. You have the option to choose which mode best suits your child’s needs.
1-to-1: We offer 1-to-1 tutoring sessions for students in school years 2-12.
Small group: We offer small group sessions to students in school years 3-10.
It depends on what the student needs and the individualised learning program that we design. Our flexibility means you can step-up the number of sessions when there is an immediate need, and reduce frequency when required. You have several options, including whether you pay-as-you-go or purchase a package of sessions. And we never make you commit to any long term contracts. Once we understand your child’s needs, we help you work out the best package that will work for you.
Yes, you can start by committing only to two sessions. But keep in mind that a reasonable part of the first session revolves around getting to know your tutor, introducing the platform and learning content, and your tutor understanding your needs. The first session is less content intensive than subsequent sessions, hence students should do at least two sessions to start with. Regardless, you are never locked into a long term contract at Cluey Learning and you can choose to have as much or as little tutoring as you desire.
It depends on your child’s learning needs and their current level of knowledge. We recommend once a week to start with and reassessing as your child progresses.
You can schedule sessions anytime between 7am and 10pm, Monday to Sunday. Our support team is available from 9am to 9pm Monday to Friday and 9am to 6pm on weekends.
Yes. You can change your session times by:
- Requesting a change via your ‘Upcoming Sessions’ link emailed to you once you start.
- Logging into your Cluey Hub and sending us a request via the ‘Contact Us’ button.
- Contacting our Customer Care team on 02 8311 3964 or email@example.com. They’re available Mon-Fri 9am to 9pm, and Sat-Sun 9am to 6pm.
You’ll be able to reschedule your session free of charge if you do so at least 48 hours before it starts. Any sessions rescheduled with less than 48 hours’ notice will incur the full charge.
Any content you were due to cover will automatically move to your next session. As long as you give us at least 48 hours’ notice, we won’t charge you for missing a session. Any sessions missed with less than 48 hours’ notice will incur the full charge.
Instead of doing a formal assessment that’s often stressful for your child, we get straight into tutoring. As the lessons progress, your tutor, supported by our learning platform, determines where your child is at in each area, and personalises the learning plan and upcoming tutoring sessions specifically to meet their needs. We refer to this as continuous assessment.
After each tutoring session, your tutor will share a report highlighting topics covered in the session, areas your child did well in or needed extra help with, and their overall progress. You can access these reports and session recordings at any time. If you have any concerns, you can discuss these with the tutor at the start or end of a session, or speak with our Customer Care team.
Our tutors include Teachers, top ATAR achievers and subject matter experts who are located throughout Australia. Before becoming a Cluey tutor, every tutor goes through a rigorous selection process to ensure we recruit the best people, with only 6% of tutors who apply making the grade. Thereafter, we train, support, develop and constantly review our tutors to ensure they provide consistently good quality teaching that’s right for your child.
Once we’ve matched the student to the best available tutor, our team can provide you with specific information on that tutor. You can also read about our tutors on our website.
We aim to book the same Cluey tutor for each session. If your tutor is on leave or your availability changes, we’ll match you with another suitable tutor and update them on your child’s progress. We keep in touch regularly to discuss your tutor preferences, and any potential changes.
Although we’d all love to be responsible for the next baby Mozart, our programs are very specifically designed to build your child’s confidence in their abilities and help them reach their (personal) potential. This might well be top marks in the state. Or it could be good marks achieved with pride. Either way, our goal is to instil a love of learning in every one of our students, so that they’ll continue to do it for the rest of their lives.
We’ve helped thousands of Australian families
From catching up, building confidence and excelling in school, parents and students alike agree that Cluey works.
82% of Cluey parents agree their child’s grades have improved
85% of Cluey parents agree their child is more confident
Cluey is helping students all over AustraliaRead reviews
Tutor focuses on my son's challenges and acknowledges his strengths
“We just started Cluey Learning about 5 wks ago. On the first Saturday, my 3rd grader had 45mins of Maths and English, and on Sunday my 5th grader had 60mins of each. They loved it and we were really impressed too. Afterwards, CL called me to discuss pushing my son onto grade 6 numbers or working on grade 5 problem solving (comprehension, surprise!) after their feedback from the tutor. I'm impressed that the tutor picked up on his strengths and where he needs help and they've adapted for him.”
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We partner with Australian charities, education and community organisations to assist students with their learning and support educational research.Learn more about the Cluey Impact program
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